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|Our Wedding Flower Guarantee |
Lola Blooms is dedicated to supplying our customers with only the freshest flowers, shipped on time, at a wholesale price. Our farms and growers share our commitment to quality We realise that ordering wedding flowers online can be an intimidating prospect, but with Lola Blooms you should expect only the highest quality flowers and considerate and helpful service with every order.
Please remember that fresh flowers are highly perishable, delicate, and time-sensitive products which require a very different set of conditions than other goods. We will always do our best to ensure that you receive the freshest, most beautiful flowers possible. Occasionally, circumstances beyond our control will get in the way of that goal. In those cases, we will do our best to ensure that we resolve the situation to your complete satisfaction.
Please inspect your flowers upon arrival and immediately report any flower damage or other concerns the day your flowers arrive.
Lola Blooms is only able to extend a credit or refund when the claim is made on the day the product arrives.
In order to process your claim, we will request digital pictures of and the return of all products. After expiry of the terms mentioned above, customer is deemed to have approved the products delivered. Please visit our return policy for additional information on refunds and credits. For any concerns about your order, please contact us by phone at (800) 270-7004.